New Reviewer

Unhappy owner.

Well, mine is just like the rest. Once you sign you dont see them anymore. Mine came damaged on the second half. And showed up two days later. It took them almost a month to finish the trim out on the insde. And they still haven't finished the trim. We are still waiting for the light fixture covers the exhaust fan never work. The front and back door dont close right its been a big nightmare for me and my family. I bought mine from Mi Casa in Lytle.
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ID
#1619920 Review #1619920 is a subjective opinion of poster.
Location
La Vernia, Texas
Reason of review
Bad quality
Loss
$84
Preferred solution
Full refund
New Reviewer

Not getting paid for work I performed on mobile homes for heritage housing Athens ga

Since Jan 2019 I have contacted Barry Mercer with heritage housing Athens ga also David Ratcliff with legacy housing as well as Craig Austin with legacy housing and get no response. I need to talk to someone today . John Shelton 706540****
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3 comments
#1727379

this happens again and again with this company

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ID
#1556518 Review #1556518 is a subjective opinion of poster.
New Reviewer

HORRIBLE, FRUSTRATED, DISGRUNTELED,ANGRY

I am so frustrated by my experience with LEGACY I could just SCREAM. HORRIBLE is all I can say this started back in April of 2018. The home we purchased was placed on our property. When we did the first walk through it was apparent that the tiles needed to be glued, the trim needed to be fixed, problems in both bathrooms, doors and other minor problems that have since been fixed by LEGACY. The two main problems that remain are the bumps and bulges that remain throughout my home and the fact that it is not leveled (now I have a problem with two of my window frames beginning to crack and becoming hard to open and close) . Three different work crews have attempted to fix my bowed floor joints in the living area of the home with the DAPIA method. I have seen little or no improvement in the condition of my floor in that particular area that they have ATTEMPTED TO CORRECT 3 TIMES. NEWS FLASH THE DAPIA METHOD IS NOT WORKING BECAUSE YOU HAVE TRIED IT THREE TIMES AND WE STILL HAVE THE SAME PROBLEM!!!! This is very frustrating because now I become the bad guy because I won't let them continue to BUTCHER MY HOUSE WITH A PROCEDURE THAT HAS NOT WORKED THREE TIMES!!! THE STATE INSPECTOR THAT IS A JOKE!!! LOL No one regulates this company they are allowed to do whatever they want to hardworking individuals and no state agency will hold their feet to the fire and actually get some resolution to the problems of the consumer. As long as everyone has a nice little paper trail to say they attempted to correct problem. THESE PEOPLE (inspector, manufacturer and installer) CONTINUED TO JUSTIFY, RATIONALIZED AND BASICALLY deny there is a problem I am very concerned about the structural damages that maybe going on behind the scene of the apparent defects and none of the parties involved have willing to do something that will actually fix my bulging floors. If anyone has any suggestions please contact lindanational55@***.com.
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2 comments
#1713272

The State Inspectors are nothing More than a Sanctuary City.They know Darn Well these Repair Workers are Illegal and Turn a Blind Eye.They Sent Some to my House for Warranty Work and Spoke no English and I asked for ID and None,Temp Tags on Vehicles Tons of Red Flags!! I Video Taped them and turned it over to Local Authorities.

#1713162

They use Illegals to come to my Home to meet me and the State Inspector What Balls!!! State Inspector says its being Investigated.

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ID
#1533099 Review #1533099 is a subjective opinion of poster.
Location
Alice, Texas
Product
Legacy Housing 3256-32K Mobile Home
Cons
  • In review
Reason of review
Damaged or defective
Loss
$77
Preferred solution
Full refund
New Reviewer

My I thought would be a good one. Turns out it wasn't. I purchased my home Through Heritage Housing. And I'm not happy with the services this far. You cant nothing repaired, I've sent numerous text,

My floors have soft spots,cracks in the floor, some molding coming down. And yes I have
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ID
#1454186 Review #1454186 is a subjective opinion of poster.
Location
Opelousas, Louisiana
Product
Legacy Housing Mobile Home
Reason of review
Bad quality
New Reviewer

Total ***

Bought this house a little over a year ago. Floor peel and stick tiles continueosly coming loose. Floors have been uneven since the day it was moved on my lot! Company sends worker out who totaly ignores it and says its normal. When walking from living room to kitchen you literally walk up hill! There was no duct work to bathroom so they had to cut *** in roof to fix it! AC will not shut off during summer. They even changed outside unit to a bigger one but didnt help! These homes have very poor circulation. There is a built in porch at end of the house amd where it pairs together the support beams are two inches from matching up! *** poor quality for a new home.
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2 comments
#1622794

Did you ever find anyone to help with problems? I’m having similar issues been living in it over 6 months. Can’t find anyone to get it fixed.

#1623898
@PissedConsumer1622794

No I didn't. Legacy is going to add a/c vents but I doubt that will fix the air problem.

As far as the uneven floors they will just say the home has settled even though it's been that way since they set it up. I will definitely be steering people away from legacy homes!

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ID
#1405294 Review #1405294 is a subjective opinion of poster.
Location
Texarkana, Texas
Product
Legacy Housing Mobile Home
Reason of review
Bad quality
New Reviewer

Heritage Housing Minden, La- Scott Macon

Heritage Housing in Minden, La gave us an easy house buying process. The staff is so friendly, easy to get in touch with, and knowledgeable of everything we needed to know. Danielle Morgan is our salesperson and has been so amazing and personable in our process of...
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ID
#1359810 Review #1359810 is a subjective opinion of poster.
Location
Minden, Louisiana
Pros
  • Staff
  • Products
  • Customer service
Reason of review
Good customer service
New Reviewer

Good experience

Bought a home a Legacy home a couple of months ago and everything was fine for about a month. Then I had an issue with the AC turning off for no reason, but Legacy and the dealer got right on top of it. Took a couple of weeks to schedule, but the work got done and now...
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1 comment
#1540529

I Bought one and Had Like Zero Problems with mine.I was Somewhat Alarmed but After Checking Reviews I Would Say that the Industry is Full of Bad Reviews Do Some Homework and you Will See. I Miss My Legacy Home I Loved it,However there was no Love in the Home so My Ex Lives in it now with her New Love so I guess the Love is Back.After Child Support I will be Looking at a New Tiny Home.

ID
#1329154 Review #1329154 is a subjective opinion of poster.
Location
Fort Worth, Texas
Service
Legacy Housing Customer Care
Reason of review
Good customer service
New Reviewer

Poorly built with bad service

AC ductwork not installed properly & still not moving airflow. Contractors they send have nothing good to say about legacy and don't fix issues. Tiles in floor look like my 2 year old installed them. $100K home built like a $10K, been waiting 4 months & all we get are excuses! This is my 2nd & final purchase from legacy!!!
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3 comments
#1830625

We’ve had the same problems with ac. I wish I had seen these reviews before we purchased. Legacy homes are crap, and they do nothing to help you!

#1539774

Dealer hasn't finished their work either. Main problems is from legacy & poorly constructed home.

The bathroom mirror just fell off the wall just a few days ago. Screws at top & and strip at bottom sounds upside down.

#1539771

Has your Dealer Done Anything?? I Install Skirting and the Biggest Complaint I hear is that Alot Of Dealers never Finish What they are Supposed to Do as Far as the Trim out.That Part is not on Legacy or any Other Manufacturer.As far as the A/C Remember that Unit is Installed by a Licensed A/C Person,Upon Completion of the Install he or She are Stating Basically that the A/C System is in Good Working Order.If it is not then that Licensed Person Failed to Do there Job. As for the Contractors not Having Anything Good to Say,Thats just the Business.I Hear Dealers Daily Telling Customers oh thats the Manufacturer not us,They are Sales and are Trained to Manipulate.

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ID
#1326755 Review #1326755 is a subjective opinion of poster.
Product
Legacy Housing Mobile Home

Worth it’s weight in ***

Made like a wet paper bag, the quality is Less than my dogs house. Worst customer service , was told too bad sorry when my home leaked on month 2. And the electrical is already bad, it hasn’t even been a month and my kids room has no electrical . It’s seriously the...
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ID
#1324996 Review #1324996 is a subjective opinion of poster.
Product
Legacy Housing Mobile Home
New Reviewer

Heritage Housing of Minden Rocks

My family and I tried numerous places to get approved for a new home. The house we had been renting was falling down and the landlord would not do anything to help after years of no late rent. We were told by a friend of ours about Heritage Housing of Minden. We made the drive and were immediately greeted by the sweetest lady named Danielle Morgan, and by Mr. Scott Macon. The Morgan-Macon team were a no-pressure duo that found us a house we loved that fell within our budget, and then stayed late to work with the finance company to get us approved. I have never been treated with as much respect and warmth, when making such an important purchase. I would surely suggest Heritage Housing of Minden for your family's home.
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1 comment
#1740931

Can you say FAKE

ID
#1322854 Review #1322854 is a subjective opinion of poster.
Location
Minden, Louisiana
Service
Legacy Housing Sales Representative
Pros
  • Danielle morgan and scott macon
Reason of review
Good customer service
New Reviewer

This Company Cares

My husband and I were out looking for a new mobile home and have been shopping for awhile. We had been from Longview Texas to Monroe, La looking for not only the right home but the right people to buy it from. We were driving down I-20 and just happened to notice the black and yellow flags on the side of the highway and decided to stop in to see what they had. The way they all came to speak with us made us feel like we were long lost family. Like i said we have been many places and never had the Manager come speak to us ever, cudos to Shea Maddox and Scott Macon. Charlotte
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ID
#1320339 Review #1320339 is a subjective opinion of poster.
Pros
  • Heritage housing of minden
  • Shea maddox and scott macon
  • Legacy housing
Reason of review
Good customer service
New Reviewer

Amazing experience

From the initial meeting to the delivery and set up of my home as well as the followups on cosmetics every single person was so helpful and friendly and eager to help me. Thank You to Ashley Harris and Scott Macon at Heritage Housing of Minden for everything. I appreciate your kindness and your helpful and consistent help in the purchase of our new home it made the experience so refreshing and not stressful. I look forward to remaining a part of the Heritage family as we live out our legacy in our beautiful new home. Referrals will be plentiful. You are all well deserving of the business I will send . Thanks again.
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ID
#1317528 Review #1317528 is a subjective opinion of poster.
Location
Minden, Louisiana
Service
Legacy Housing Customer Care
Pros
  • Quality
  • Atmosphere
  • Ashley harris and scott macon
Reason of review
Good customer service
New Reviewer

*** poor construction, fabrication, thrown together.

My wife an I bought a new 2018 legacy. Brand new, remember this. The dealer told us that everything to assemble the two halves would be inside the home along with the trim, threshold etc to complete the house turnkey. Well, no threshold. No end caps for the exterior of...
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4 comments
#1607756

Definitely pieces of s4i? Owners of the company couldn’t care less.

Only interested in the $$$. Take your complaints to the state.

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ID
#1317428 Review #1317428 is a subjective opinion of poster.
Product
Legacy Housing Mobile Home
Reason of review
Bad quality
New Reviewer

Happy Employee, I love this company, great customer service, friendly staff, great home quality

Legacy Housing - Happy Employee, I love this company, great customer service, friendly staff, great home quality
Legacy Housing - Happy Employee, I love this company, great customer service, friendly staff, great home quality
Legacy Housing - Happy Employee, I love this company, great customer service, friendly staff, great home quality
Minden Louisiana, I love my job and my work family, happy to be a part of such a great innovative and helpful team. Here at Heritage Housing of Minden and the Legacy Housing Cooperation are a family. Factory Direct Company that cares about their customers and their...
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1 comment
#1713276

Your so Snowed you dont even Realize you are being Investigated!!!

ID
#1315214 Review #1315214 is a subjective opinion of poster.
Location
Minden, Louisiana
Service
Legacy Housing Sales Representative
Pros
  • Excellent customer service
  • Floor plans
Reason of review
Work Experience or Job Application
New Reviewer

Legacy Housing made the whole process easy!

I shopped every dealer in 4 counties before landing on their lot and I sure wish I would have went there first! Palm Harbor, Clayton Homes and Oakwood all sized up my ability to purchase before they even had my information or had a chance to verify it. Matt Morris in the Gainesville, and the GM there both made me feel welcome from the minute I walked in the front door. Instead of just turning me loose on the lot to look at homes, they took the time to ask me questions about what I wanted. From there, they made the process super easy. Straight forward pricing, easy in-house financing (one page application!) and was able to deliver the unit a full 2 months earlier than any of the others said they could. If you need a home, you should go find a Legacy Housing lot. If you're in Gainesville, they're right off I-35!!!!!
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ID
#1313677 Review #1313677 is a subjective opinion of poster.
Location
Fort Worth, Texas
Pros
  • Excellent customer service
Reason of review
Good customer service