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Updated by user Jan 24, 2015

The actual owner of this Mortgage is Federal Investors of Forth Worth, TX and not Legacy 2.

Federal Investors is the mortgage company that wants to charge me $10.00 Dlls a month for statements.

They refuse to send me one anual statement. and they will only do if I pay the monthly fee for statements.

Original review posted by user Jan 23, 2015

I bought a 2012 Single wide 3 bedroom 2 bathroom and have always paid in time.

As soon as the first year was over my debt was sold to a collection agency even though there was never a late payment. Payments are automatically withdrawn every month from day one.

As soon as the second year was over, the mortgage was sold again to LEGACY HOUSING 2.

Legacy Housing 2 refuses to supply me with a statement unless I get automatically CHARGED $10.00 DLLS A MONTH PER STATEMENT!!!

Not only that but the tax bill gets sent every year to me and not to the financing company which is collecting AUTOMATIC WITHDRAWS every mont an Escrow amount to cover this!!!

Beware of shady practices by this company.

THEY WILL ABUSE YOU TOO!!!

Reason of review: Poor customer service.

Location: San Antonio, Texas

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Guest

Bought a legacy housing tiny house. Interest in 12%.

And federal investors do not report to the credit bureau. ONLY if you stop paying will they report.

Thieves. DON NOT BUY FROM LEGACY HOUSING, TINY HOUSE OUTLET, OR OPEN A LOAN THROUGH FEDERAL INVESTORS.

Guest

Esta compaรฑia compro mi cuenta de mi casa y la persona que lleba mi cuenta en pesima atendiendo se llama linda ni hacen su trabajo ni siquiera quieren dar un recibo para saber que hacen con el dinero que uno paga.

Guest
reply icon Replying to comment of Guest-1628065

Yo tambien la tenia a ella .. muy grosera y pesimo servicio

Guest

They are a bunch of *** thiefs in this place and customer service is horrible i regret that i went to buy my home with this company my loan hasnt even gon down i owe the same from when i boight it and i gave an 8000$ down payment they are thiefs

Guest
reply icon Replying to comment of Guest-1506689

OMG I am going through the same thing these customers are saying, I thought I was the only one! These people are not lying it so very true and much much more.

I can not wait until Iโ€™m done paying this noble home off. I also made a claim with my insurance company for weather damage, the insurance company wrote a check out to myself and legacy to make a long story short, there wasnโ€™t any repairs done since 2016 because the check had to be sent to legacy

Guest

the small servicer exemption to periodic statements is one of the ways the cfpb (and the democrats who created it) has really hurt consumers

http://www.consumerfinance.gov/eregulations/1026-41/2013-22***_*0140118#1026-41-e-3-iii

http://www.nolo.com/legal-encyclopedia/the-periodic-statement-rule-monthly-mortgage-statement-requirements.html

Guest

Tax bills are supposed to go to you. You send your tax and insurance bills to them at the beginning of the year and they will send out checks up to the amount you have in escrow.

Guest
reply icon Replying to comment of Guest-1182265

Thatโ€™s not true at all.

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