Legacy Housing

My experience with Legacy, by the way, name is ironic; they have definitely created a legacy. My experience began in January 2023 when we bought our home from one of their dealers. We did a walk-through and created a punch list. This list was given to at least six different people. We found out that all these people had left Legacy for one reason or another. It took months before I could ever speak to someone about the list. I had to resend this list multiple times, and I believe they just threw it in the trash and told me that they had no record of the repairs I requested. After one and a half years, they sent someone to fix two items on our list; they sent the wrong parts. This happened three different times, and after the last time I called, they said the house was out of warranty. How convenient for them.

I could go on forever about their service, but I also want everyone to know their homes are built poorly. One of my big gripes from the jump was the floor. The flooring was no more than a heavier construction paper. It cost me $4,500 to put a good floor in. It would have cost twice that, but I purchased flooring on sale from Ollie's. Drawers are out of alignment, cabinet doors cracked, cabinets and moldings are as cheap as you can get. Lights installed out of level, windows leaking. You could see daylight through doors and frames.

I am totally baffled how this company is in business because of their construction and service.

Obviously, there are a lot of suckers in the world, and obviously, I turned out to be one myself.

Maybe if they could keep employees, maybe they'd be a better company, but it’s obvious that the owners don't care about the product they put out or the customers they've sold homes to.

I bought my home in Oct 2022, I have yet to have got any of my repairs done. When they send people out they are there to take pictures and then say they are coming back and never show up.

I've been told multiple times on multiple occasions that they are coming to repair my floors and fix the roof and the ceilings and nothing happens. I was told by a guy named Howard to get estimates for the floors which I did and I sent them to him for him to tell me he was sending a guy out to replace all of the flooring which no one came. I have called a lot of times and sent emails with no response. This is a brand new house and it looks like crap.

I paid 60,000 down and finance 95,000. I just want my house fixed. I could go on and on about all the damages and I do have pictures of everything. This company should not be able to sell these homes much less be in business.

There isn't a straight wall in my house and everything leaks. Heating and air doesn't work properly and there's electrical problems. I don't know how my home pass inspection or if it was even inspected.

It looks like a bunch of children built it. It's a shame that hard working people have been scammed by this company

DO NOT SEL YOUR HOME TO LEGACY COMMUNITIES!!!

They are not a responsive community and will not respond to any calls, emails, or letters. They will buy your home and the check will NOT clear and you will try everything possible to resolve the issue and they will tell you they have nothing to do with it and they will press charges if contacted again.

They treat the 55+ communities like trash.

They have no problem selling unfit homes to anyone who is willing to pay the price gouging rent.

They force entry into YOUR home and then send you the bill for the damages done for their maintenance check

Cathrine and John Marr are disrespectful, pathetic people who dont deserve the positions they hold.

Cathrine Marr was fired from a Walmart for harassing a customer and now holds the power to crash into peoples homes when she wants and has no problem evicting elders in the winter. John Marr has no problem telling women to shut their mouthes or that he will whip his junk out in front of someones wife for talking too long.

They gave me a home that looked like it was a mistake to begin with. Every time I call to get my problems fixed, someone would show up with nothing but a hammer.

They didn't even have my home put together tightly and had to put in molding just to cover the holes in the gap between the two sections. The door frames were not even attached to the actual home itself. The siding was not cut correctly. Anne had ham remarks in it.

Almost every outlet is not straight.

And they refused to even trade out the mirrors in the toilet seats that were bad. And when you called them for repairs, they would never come out.

Ordered brand new 2011 home from Atchafalaya Homes in New Iberia, Louisiana, in December 2010. At least it was delivered as promised.

My 30 day inspection list was submitted, I specifically stated that the windows weren't sealed. Well here we are 13 years later, and I have damaging leaks around every single window, which in turn, has damaged every wall involved as well as the floor. I have reported numerous times throughout these years, even all the way up to the president of the company in 2015. He basically said NOT his problem.

NO ONE, at Legacy, Federal Investors, OR Atchafalaya Homes would ever even listen, much less look. The first major leak was wall by the front door. When had it replaced, there was a round hole, where i guess the outdoor fixture was suppose to go, and they apparently cut it wrong... so here we are...

BLACK MOLD!!! Thank you Legacy!